 |
|
|
Am I able to choose the size I want?
Is this jewelry pre-owned, or new?
Are there any warranties or guarantees?
It's the wrong size, wrong color, I just don't like it, can I return it?
The item was advertised as 925 Sterling and it turned my finger green.
Why don't you offer Free Shipping?
Am I able to choose the size I want?
No, the size listed in the description is the only size available.
top^
Is this jewelry pre-owned, or new?
All of the jewelry is new, never worn or used. It is sold new without tags.
top^
Are there any warranties or guarantees?
No, there are no warranties or guarantees on any of the jewelry or watches. They are buy as is. I am not a gemologist and make no guarantees or statements as to authenticity of the gems or metals.
top^
It's the wrong size, wrong color, I just don't like it, can I return it?
If it doesn't fit, the color or anything else isn't to your liking then yes, you can return it at YOUR EXPENSE. Contact us first via email with a picture of the problem.
top^
The item was advertised as 925 Sterling and it turned my finger green.
WHAT IS .925 STERLING SILVER AND HOW DO YOU RECOGNIZE IT?
This is especially important if you're allergic to nickel as fake jewelry can cause you to break out in a rash.
If it’s the real thing, genuine sterling silver jewelry will have the .925 sterling silver stamp although if it was made in a country that doesn’t require it, the piece won’t have it.
Real sterling silver is prone to tarnishing. This is because of the copper the silver is mixed with to keep it hard and durable. The copper reacts to oxygen, moisture, and sulfur in the air. If you see any signs of tarnishing when shopping for jewelry, it's not necessarily a bad thing. In fact, when it comes to sterling silver, it's a sign that it's real. Look out for dull patches or small black marks on any piece before you buy it.
Sterling silver jewelry that is real is especially prone to tarnishing on the inside where they may have come into contact with skin. The composition of sterling silver jewelry and environmental factors like humidity and skin oils can impact whether or not your fingers will turn green when you wear it.
top^
Why don't you offer Free Shipping?
Some items DO have free shipping but know "free shipping" isn't free. It's added into the price of the product somehow.
If an item has "free shipping" and a refund is wanted $5.00 will be deducted from the purchase price and called an "admin fee".
I have stopped using "free shipping" and now keep shipping costs separate from the product cost. This makes it much easier to create a refund if the need arises.
top^
|
|
|
|
